Technical Training: Slack

Background: In an effort to support the transition to Slack, I created a Slack training series that was delivered via live virtual sessions. I wanted to create short how-to simulations that would allow learners to practice basic skills in a safe environment that would not disrupt the live workspace.

Course Features: This course was created to help build confidence in using the basic features of Slack.

• Simulation focuses on one specific skill, as to not overwhelm the learner. This also allows learners to navigation to specific sections they need.
• Instructions and visual cues are provided to guide the learner through the simulation.
• Screenshots from the product are use to ensure accurate movement through the tool.

My role:

• Instructional Designer: I designed the entire course.
• Course Developer: I developed it in Articulate Storyline.
• Writer: I was able to use content from the Slack how to guide to support the onscreen interactions.

Audio/Video/Images: Screenshots taken from a test account. No video or audio used.